By Susan Tomai, Founder
Why do so many people in business these days sound like my 16-year-old daughter’s friends? You know what I’m talking about:
“So like, we really need to increase our numbers this quarter, because, like, if we don’t, we’ll like really fall behind the competition.”
Please make it stop. I am so sick of hearing the work “like” used as every other word in a person’s sentence.
Sometimes when this happens, I don’t even listen to what the person is trying to say. I’m too busy counting the number of “likes.”
Conversational habits are hard to break, but if you suspect that you’re guilty of “liking” too much, try dropping the “likes” and working on using pauses instead. For example:
“So - (pause) - we really need to increase our numbers this quarter. (Pause) If we don’t, we’ll really fall behind the competition.”
Don’t be afraid of brief silences when speaking. The best public speakers take their time. Don’t rush, don’t use “filler” words, and pause for emphasis. You’ll sound more authoritative.